New England Diary

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Amazonian ambiguities

From Robert Whitcomb's "Digital Diary,'' in GoLocal24.com

Here’s yet another observation on Amazon, which has been hiring thousands of people across America and a few hundred at its new distribution center in Fall River:

Those warehouse jobs are being taken by many people who might otherwise have been working in the thousands of stores being put out of business by Amazon. Those are people who would have been customers of nearby stores and restaurants and, because they were working in local stores (which paid local taxes) -- people much more likely to be civically engaged than those working for a gigantic global corporation most of whose buildings are gigantic warehouses far from town or city centers. Thus Amazon’s relentless expansion will accelerate the decline of local economies and local government.

But, as I’ve said, people love the convenience of dealing with Amazon, which will trump the attractions of local retailing in most places.  High-end stores, with intense personal service, in very affluent neighborhoods will be partial exceptions. As for the good PR Amazon gets from its hiring binge, that will fade as the geniuses in Seattle figure out more ways to automate its warehouses.