Adapted from Robert Whitcomb's Nov. 3 ''Digital Diary'' column in GoLocal24.
And so EZ Pass has replaced the toll booths with humans (remember them?) on the Massachusetts Turnpike. This will presumably reduce congestion, speed up traffic, save the state money and reduce air pollution (from idling vehicles). It will also give law-enforcement personnel the opportunity to monitor the travel of suspicious people but, also, when EZ Pass is hacked (which of course it will be), it will let bad actors obtain what honest drivers might think is personal information about their activities.
For convenience and security's (of a sort) sake, we’ve signed into an ever more pervasive surveillance society.
Of course, one aim in all this is to lay off people. I wonder if some of the laid-off toll collectors might be rehired by the state to work at those turnpike rest stops with restaurants and gas stations to provide guidance for lost or curious travelers. Few people know a region’s roads and interesting sites and services as well as turnpike toll collectors.