Southern New Hampshire University

John O. Harney: 'Emergency remote'; a WPA for humanists?; defense workers kept on job

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From The New England Journal of Higher Education (NEJHE), a service of The New England Board of Higher Education (nebhe.org):

A few items from the quarantine …

Wisdom from Zoom. COVID-19 has been a boon for Zoom and Slack (for people panicked by too many and too-slow emails). Last week, I zoomed into the Harvard Graduate School of Education (HGSE) Leadership Series conversation with Southern New Hampshire University (SNHU) President Paul LeBlanc and HGSE Dean Bridget Long. LeBlanc notes that the online programs adopted by colleges and universities everywhere in the age of COVID-19 are very different from SNHU’s renowned online platform. Unlike SNHU, most institutions have launched “emergency remote” work to help students stay on track. Despite worries in some quarters about academic quality, LeBlanc says the quick transition online is not about relaxing standards, but ratcheting up care and compassion for suddenly dislocated students. The visionary president notes that just as telemedicine is boosting access to healthcare during the pandemic, online learning could boost access to education.

Among other observations, LeBlanc explains that “time” is the enemy for traditional students who have to pause classes when, for example, their child gets sick. If they are students in a well-designed online program, they can avoid delays in their education despite personal disruptions. He also believes students will want to come rushing back to campuses after COVID-19 dissipates, but with the recession, he wonders if they’ll be able to afford it. Oh and, by the way, LeBlanc ventures that it’s unlikely campuses will open in the fall without a lot more coronavirus testing.

Summer learning loss becomes COVID learning loss. That’s the concern of people like Chris Minnich, CEO of the nonprofit assessment and research organization NWEA, founded in Oregon as the Northwest Evaluation Association. The group predicts that when students finally head back to school next fall (presumably), they are likely to retain about 70% of this year’s gains in reading, compared with a typical school year, and less than 50% in math. The concern over achievement milestones reminds me of the fretting over SATs and ACTs as well as high-stakes high school tests, being postponed. Merrie Najimy, president of the Massachusetts Teachers Association, notes that the pause “provides all of us with an opportunity to rethink the testing requirements.”

Another WPA for Humanists? Modern Language Association Executive Director Paula M. Krebs recently reminded readers that during the Great Depression, the Works Progress Administration, though commonly associated with building roads and bridges, also employed writers, researchers, historians, artists, musicians, actors and other cultural figures. Given COVID-19, “this moment calls for a new WPA that employs those with humanities expertise in partnership with scientists, health-care practitioners, social scientists, and business, to help shape the public understanding of the changes our collective culture is undergoing,” writes Krebs.

Research could help right now. News of the University of New Hampshire garnering $6 million from the National Oceanic and Atmospheric Administration to build and test an instrument to monitor space weather reminded me of when research prowess was recognized as a salient feature of New England’s higher education leadership. That was mostly before jabs like the “wastebook” from then-U.S. Sen. Jeff Flake (R-Ariz.) ridiculed any spending on research that didn’t translate directly to commercial use. But R&D work can go from suspect to practical very quickly. For example, consider research at the University of Maine’s Lobster Institute trying to see if an extract from lobsters might work to treat COVID-19. Or consider that 15 years ago, the Summer 2004 edition of Connection (now NEJHE) ran a short piece on an unpopular research lab being built by Boston University and the federal government in Boston’s densely settled South End to study dangerous germs like Ebola. The region was also a pioneer in community relations, and the neighborhood was tense about the dangers in its midst to say the least. But today, that lab’s role in the search for a coronavirus vaccine is much less controversial.

Advice for grads in a difficult year. This journal is inviting economists and other experts on “employability”  to weigh in on how COVID-19 will affect 2020’s college grads in New England. What does it mean for the college-educated labor market that has been another New England economic advantage historically?

Bath Iron Works will keep its employees at work.

Bath Iron Works will keep its employees at work.

Defense rests? One New England industry that is not shutting down due to COVID-19 is the defense industry. In Maine, General Dynamics Bath Iron Works ordered face masks for employees and expanded its sick time policy, but union leaders say the company isn’t doing enough to address coronavirus. More than 70 Maine lawmakers recently asked the company to consider closing temporarily to protect workers from the spread of the virus. But the Defense Department would have to instruct the shipyard to close, and Pentagon officials say it is a “Critical Infrastructure Industry.” About 17,000 people who work at the General Dynamics Electric Boat’s shipyards in Quonset Point, R.I., and Groton, Conn., are in the same boat, so to speak. They too have been told to keep reporting to work. In New London, a letter in The Day pleaded with Connecticut Gov. Ned Lamont to shut down Electric Boat. Critical Infrastructure Industry. If only attack subs on schedule could help beat an “invisible enemy.”

John O. Harney is executive editor of The New England Journal of Higher Education.

Below, “Wong’s Pot with Old Flowers,” by Montserrat College Prof. Timothy Harney.

Below, “Wong’s Pot with Old Flowers,” by Montserrat College Prof. Timothy Harney.

 

 

 

COVID-19 update from New England Council

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From The New England Council (newenglandcouncil.com):

“As our region and our nation continue to grapple with the COVID-19 pandemic, The New England Council is using our blog as a platform to highlight some of the incredible work our members have undertaken to respond to the outbreak.  Each day, we’ll post a round-up of updates on some of the initiatives underway among Council members throughout the region.  We are also sharing these updates via our social media, and encourage our members to share with us any information on their efforts so that we can be sure to include them in these daily round-ups.

“You can also check our COVID-19 Virtual Events Calendar for information on upcoming COVID-19 related programming – including Congressional town halls and webinars presented by NEC members.

“Here is a roundup:

Medical Response

* Southern New Hampshire University Opens State’s First Hospital Overflow Space– A gym at Southern New Hampshire University’s campus in Manchester, NH, became the first “clinical flex area” in the state, holding as many as 250 beds as hospitalizations due to COVID-19 increase. The gym will be used by Catholic Medical Center and other area hospitals to accommodate patients who have improved or are not facing complications as a result of infection. The Union Leader has more.

  • Dartmouth-Hitchcock Develops COVID-19 Test – Dartmouth-Hitchcock has developed and prepared for use its own test to screen for COVID-19 that can produce results in as few as six hours. At present, the team at Dartmouth-Hitchcock can run about 100 tests per day; the number is expected to increase to over 1,000 by next week. Read more in the Union Leader.

Economic/Business Continuity Response

  • National Fire Protection Association Issues Reminder on Building Safety – As businesses around the world shutter to mitigate the spread of COVID-19, the National Fire Protection Association (NFPA) has issued new guidance to officials on the importance of building and fire safety regardless of occupancy. The NFPA stresses that essential safety measures should not be ignored as to avoid adding to the existing strain on emergency services. NFPA also included a list of recommendations to ensure safety even as buildings empty. Read the guidance here.

  • General Electric Partners with Ford, 3M to Produce Protective Equipment for Healthcare Workers – General Electric (GE) is collaborating with Ford and 3M to speed up production of face masks, face shields, and other personal protective equipment (PPE) for workers directly working in fields affected by the novel coronavirus. In addition to this commitment to new PPE, General Electric has partnered with Ventech to increase production of ventilators. Investors

Community Response

  • Blue Cross Blue Shield of Massachusetts Commits Funds, Resources to Massachusetts Resiliency and Nonprofit Organizations –Blue Cross Blue Shield of Massachusetts (Blue Cross) has committed to aiding its community through $300,000 in donations to local non-profits and charities. . Ranging from donations to the Boston Resiliency Fund to online giving platforms for Pine Street Inn, the resources from Blue Cross will be deployed across Massachusetts to provide relief efforts to those in need. Read the press release here.

  • AT&T Supports First Responders and Crisis Response – FirstNetAT&T’s network designed specifically for emergency management and first responder personnel, has utilized its systems to optimize networks, support quarantine zones, and strengthen public safety’s command of connectivity as they communicate vital information. Read more.

“Stay tuned for more updates each day, and follow us on Twitter for more frequent updates on how Council members are contributing to the response to this global health crisis.’’

John O. Harney/James Martin/James E. Samels: Consolidating New England's excessive number of colleges and universities

Robert Frost Hall at Southern New Hampshire University's main campus in Manchester. The poet himself attended Dartmouth College and Harvard University but didn't graduate from either. He lived in New Hampshire for much of his life.

Robert Frost Hall at Southern New Hampshire University's main campus in Manchester. The poet himself attended Dartmouth College and Harvard University but didn't graduate from either. He lived in New Hampshire for much of his life.

 

Via the New England Board of Higher Education (nebhe.org)

NEBHE has been deeply interested in how New England higher education institutions can collaborate with one another and with other leaders to confront threats to their economic sustainability. These threats stem partly from shifts in academic content and delivery, student demography and institutional finances—all set against the background of both rising expectations and eroding public perceptions of higher education. Through its Higher Education Innovation Challenge, NEBHE engaged institutional leaders in addressing head-on the critical issues of cost and economic sustainability, while developing analytical tools and convenings to help campuses survive and thrive.

Notably, NEBHE President and CEO Michael K. Thomas’s monograph "Between Collaboration and Merger: Expanding Alliance Strategies in Higher Education," explains how higher education leaders can apply lessons from strategic alliances in other industries to enhance college and university’s financial sustainability and competitive positioning—responding to the public demand to educate more students at lower cost without sacrificing quality. Thomas explores models of strategic alliances that find a “sweet spot” between common higher education consortia and full institutional mergers.

Here, James Martin and James E. Samels, explain their latest book, Consolidating Colleges and Merging Universities: New Strategies for Higher Education Leaders, published by Johns Hopkins University Press earlier this year.

In the following Q&A with  John O. Harney,  executive editor of NEBHE's New England Journal of Higher Education, the authors share their findings and explore some of the key reasons that more New England colleges and universities are now considering partnerships, co-ventures, and even mergers as strategic options.

Harney: Why do you believe now is the right time for this book?

Martin and Samels: "Simply said, it is increasingly difficult to ignore the many news flashes, press releases and higher ed conversations focused on institutional partnerships, mergers and closures. Here in New England with some of our states offering, per-capita, the largest number of colleges and universities in the nation, there are too many colleges for too few students. We believe that this region will continue to see a rising number of schools beginning to work formally toward partnerships that leverage their resources and combine their curricula, personnel and infrastructure. Some institutions will enter into strategic alliances, and some will move straight to considerations of merger. Others will decide to close.''

Harney: "Even with, as you say 'too many' higher education institutions in New England, many students still appear not to find access or success in higher education. Do you see a way to address this conundrum?''

Martin and Samels: "Yes, our book looked at this issue, and while Consolidating Colleges and Merging Universities focuses principally on the leadership decisions involved in developing and sustaining new and familiar models of partnership and merger, we also explored a number of the reasons driving, even forcing, some schools to collaborate. The impact of collaborations on current and future students was also considered, as well as how faculty and administrative leaders can support student needs more effectively.''

"One recommendation would be to develop Early College programs that more effectively align students' career interests and aptitude levels with available curricula. Strategic programming in this area can help undergraduates avoid becoming lost during the critical first-year experience.

"Another suggestion would be to emphasize the value of vocational career opportunities. Massachusetts Secretary of Education James Peyser, for example, has spoken persuasively about the value of vocational-technical, and agricultural, programs, and he is candid about the need for higher education to find new ways to support vocational career paths.''

Harney: "New England is also shifting in terms of its demography. The region is aging, and it’s welcoming populations that have been underserved by higher ed historically? How could higher education partnerships, strategic alliances or even mergers effectively engage these groups that have not participated fully in higher ed?''

Martin and Samels: "As a start, public and private colleges could jointly dedicate more time and resources to defining their audiences and developing new programs, degree and otherwise, to address their needs.

"As one example, New England is currently experiencing a surge in the growth of the number of Latino students, and this trend is not likely to reverse itself anytime soon. In response, public, private and even for-profit institutions could formally partner, where requested or needed, with clusters of community colleges to create collaborative programs that form bridges to facilitate academic achievement.''

Harney: "Another key market is adult students. What do you think of Purdue’s acquisition of Kaplan with its generally older student body?''

Martin and Samels: "No matter what concerns one may have about this concept, we believe that it will occur in other regions, including our own, with greater frequency. Clearly, there are numerous issues that will need to be addressed, but management agreements of multiple types will begin to emerge as, for one example, a for-profit partner might allocate expanded resources to enrollment and marketing while a traditional public or independent partner could provide a larger share of the curricula and teaching faculty.

"As noted, there are complexities to work through, but entrepreneurial institutions will work through them if broader goals of mission enhancement, market share and sustainability can be achieved.''

Harney: "We are hearing more about regional 'clusters' of colleges and universities that cross state lines. What is your view of the feasibility of partnerships involving institutions in two or even three different states?''

Martin and Samels: "It appears that state lines may not be meaningful in terms of partnership and merger planning going forward. Rather, colleges and universities that share a will to innovate, a complementary—rather than simply similar—structure, and compatible student market-shares, no matter where they reside, will have the best chances to prosper. We believe that groups of institutions across the region, perhaps without realizing they are motioning closer together, are going to identify specific areas in which to partner and share resources over the coming 24 to 36 months.''

Harney: "What is the future for partnerships of any kind between public and private colleges and universities … and even for-profits in the case of Kaplan? How might they work and why?''

Martin and Samels: "In the book, we write about institutional asset transfers that can serve as "mergers without merging," so to speak. These can readily cross traditional public-private lines if planners are committed to shared goals. Colleges and universities that, at least initially, view full merger as out of the question may still develop agreements to share marketing resources, faculty teaching expertise, and classroom and library facilities, as examples.'

"The recent history of Daniel Webster College, in New Hampshire,  is in some ways reflective of the drive to partner and create larger, stronger institutions. In the span of just a few years, Daniel Webster went from being a freestanding private college to part of the ITT Educational Services Inc. for-profit enterprise and now to part of Southern New Hampshire University (SNHU) via a 'Teach-Out and Program Articulation Agreement.' Under this agreement, as of the end of the 2016-17 academic year, 'SNHU will accept all Daniel Webster students who meet the minimum admission requirements for all subsequent coursework offered through SNHU, 'has outlined on the SNHU Web site.''

Harney: "As you know, we have reported on institutional closings over the years, in part through our Higher Education Innovation Challenge. Which kinds of New England colleges are most vulnerable? How can they avert closing?''

Martin and Samels: "New England colleges and universities most vulnerable to closure typically:

"Are small—with 2,500 students or fewer

"Are more than 85 percent tuition-dependent

"Have aging campus infrastructure with continuing signs of deferred maintenance

"Have rising student default rates

"Show excessive family tuition debt burden

"Have spiraling tuition discount rate

"Are religiously affiliated.

''We would also add that not all institutions in the region with one or several of these signifiers is headed toward closure. Rather, institutional leaders now studying this list and acknowledging that it describes their college or university, perhaps accurately, can undertake numerous plans for success. Our research suggests that one of the most effective is to develop a strategic alliance and co-venturing plan with a willing partner institution. As someone recently described it, 'Pick a dance partner before the music ends."'